Pacific Northwest Inspections Group (“PNWIG”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website, scheduling inspection services, or communicating with us.
This Privacy Policy describes how we collect, use, and protect your information.
Information We Collect
Personal Information
We may collect personal information including:
- Name
- Phone number
- Email address
- Property address
- Billing information
- Service request details
This information is typically collected when scheduling an inspection, completing website forms, signing service agreements, or communicating with our staff.
Automatically Collected Information
When you visit our website, certain technical information may be collected automatically, such as IP address, browser type, device information, pages visited, and the date/time of visits. This information helps us improve website functionality and service delivery.
How We Use Your Information
- Schedule inspection services
- Communicate appointment confirmations
- Provide inspection reports
- Respond to inquiries
- Improve customer experience
- Comply with legal obligations
SMS Communication
If you provide your mobile phone number and consent to SMS messaging, we may send messages related to: appointment confirmations, inspection reminders, service updates, and inspection report availability. Message frequency may vary.
Message and data rates may apply depending on your mobile carrier.
No Sharing of Mobile Information
Mobile phone numbers collected for SMS communication will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction.
Third-Party Services
Certain services such as payment processors, report delivery systems, or scheduling platforms may process limited customer information necessary to complete services. These providers are expected to maintain reasonable data protection practices.
Your Rights
You may request to review your personal information, correct inaccurate information, or request deletion of certain data where permitted by law. Submit requests using the contact details below.
Changes to this Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
Contact Information
Pacific Northwest Inspections Group
Website: https://pnwig.com
Email: info@pnwig.com
Phone: 425.608.9553